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Car Hire Terms & Conditions

Rates Include:

  • Payment is only due by termination of the rental
  • Please note that you have to produce your credit card, drivers licence and passport when receiving the rental-vehicle
  • Free delivery and collection fees in SA in a 35 km radius from our branches
  • Cellphone only on request & booked in advance /subject to availability
  • Unlimited kilometers
  • Airport delivery and drop off
  • Theft insurance
  • Collision damage waiver
  • 14% VAT
  • Tourism levy and airport surcharges
  • Baby seats (if confirmed by booking)
  • Personal accident insurance
  • 24 hour/7 days a week National Roadside Assistance

Cross Border Traveling

  • Cross Border Fees (Swaziland, Lesotho, Zimbabwe, Botswana & Namibia): Free
  • Cross border fee for Mozambique: R1000
  • A letter of authorization must be requested at the time of reservation
  • Authorized countries are Botswana, Lesotho, Namibia, Swaziland and Zimbabwe
  • Unauthorized countries are Angola and Zambia
  • Should damage or theft occur in only for Mozambique, the following will apply:
    • Standard Cover : R35 000 excess
    • Super Cover : R9000 excess
  • One -way drop off fee to Windhoek: R3300


Rates Exclude:

  • Refundable Deposit (Fuel & Extra's): R1000
  • Cellphone insurance cost R9.95 per day, free incoming calls, local calls are charged direct to your cellphone @ R 2, 40 per minute, 50% off international calls, excess R700- R 1500
  • Contract fee of R20 per rental
  • Delivery and collection fees(During office hours)- 0-35 kms : Free, 35kms+ : Please enquire.
  • After Hours & Weekend Delivery/Collection Fees- R220 per Delivery/Collection
  • One Way Drop Off: Cpt / Garden Route / PE
    R500 Per One Way
  • One Way Drop Off: PE / Garden Route / Cpt
    R350 Per One Way
  • One Way Drop Off: Cpt/ Jhb / Dbn & Return
    R330 Per One Way
  • Young drivers surcharges of R65 a day (under 23)
  • Additional drivers charges of R110 per extra driver
  • Excess (Super Cover does not include acts of negligence, tyres, hub caps, windscreens and torn upholstery), theft if the car was parked in a unsuitable place, accidents on gravel roads, etc)
  • Super Cover Rates are for International Passport Holders only. For SA-Residents Standard Cover applies.
  • Claim and administration Fee: Maximum R500
  • Fine Handling Fee: R195
  • Extension rates (if you extend your rental without approval)
  • Baby-seats per rental: R110
  • No Show Fee / Late Cancellation Fee on Vehicles GRP E/F/K/M/I/Y/J: R250 per vehicle
  • The above charges are subject to change without prior notice

Insurance Cover:

We offer the following insurance (excess waivers) with our vehicles for rental in and out of South Africa

With all damages, theft or accidents to vehicles an administration fee of a maximum R 500 will apply.

Standard cover in case of any damage to or theft of the vehicle: In South Africa the client will be liable for the maximum amount of the excess. The standard cover doubles in the following countries: Botswana, Namibia, Zimbabwe, Lesotho & Swaziland. In Mozambique the excess is R 35 000.

Super cover (executive cover or excess waiver) in case of accident or theft of the vehicle: In South Africa the client will be covered (liable for administration fee). In the following countries: Botswana, Namibia, Zimbabwe, Lesotho & Swaziland the excess is the same as Namibian-super-cover-excess according to the group of vehicle. In Mozambique the excess is R 9000.

* Regardless of fault, the client will be liable for all damages to the vehicle as a result of a collision with a stationary object, pedestrian or animal

Breach of Contract:

All related and unrelated costs shall be borne by the Renter in the case of Breach of Contract. Some examples of Breach of Contract are:-

**Accident occurring after vehicle is due back
**Driving under the influence of alcohol
**Accident due to traffic violations
**Negligence
**Unauthorised drivers
**Damage to windows, tyres, rims, hubcaps, radios, upholstery, radios
**Accidents on gravel roads.

 

 

 

For further information please contact us on info@backinafrica.com